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TERMS AND CONDITIONS

 

SERVICES

Consulting

TT invites clients to discuss scientific and technical problems at no obligation. If consultation or nonstandard analyses become a significant part of our service, the fee will be discussed in advance of any commitment for work.

Subcontracting

TT reserves the right to subcontract samples to other laboratories. If subcontracting is necessary, samples will be sent only to laboratories meeting our vendor/supplier certification program requirements.

Technical Inquiries

We invite all inquiries concerning our services. We will be happy to provide any assistance required to meet your applied chemistry and microbiological needs. Telephone – (574) 267-3305; Fax – (574) 269-6569; U.S. Mail - P.O. Box 1096, Warsaw, Indiana 46581-1096; Internet-www.turnertech.net; e-mail dturner@turnertech.net.

Confidentiality

Inherent in our service as consultants is the strict confidentiality of all work performed for any client. No reports or copies of any document will be sent to anyone other than the client unless written authorization is given by the client. Confidentiality agreements, which are part of standard business practice for some clients, will be signed willingly.

Retention of Records

All MMRs, DMRs, data sheets, logs, and other project worksheets shall remain the property of TT. TT retains records for a period of 5 calendar  years, unless alternate arrangements are made by the client.  Land Application and engineering project records are retained permanently.

Intellectual Property

Methods, discoveries, procedures, and equipment developed by TT for any specific project shall remain the sole property of TT unless otherwise agreed upon in a signed contract with the client.